Any one that blogs knows there is a problem. It has also recently increased. On average my other blogs receive 10-20 comment spams per day. I for one and sick and tired of it, as I am sure other bloggers are too. What can be done to stop them? Well report it to the ISP’s. Yes ISP’s will do something about the problem. What do ISP’s want to be able to process your complaint?
1. Copy of the comment.
2. The IP address that the spam originated from.
3. If possible the copy of the apache logs where the spam was posted on your blog.
As an abuse desk analyst one of the biggest things that annoys me is the most is, the amount of information provided. Quite often someone sends an email to abuse@, we see that the complaining party will send more information than needed, or there won’t be enough information.
What We Need
* For Spam
- Header
- Body
* For Security Issues
- Evidence (preferably more than one line)
What We Do Not Need
- Copy of the WHOIS output of our IP address
- Useless commentary
- Complaints that do not provide us with any information at all.
Quite often we will receive emails that will be similar to “You and Your ‘explicative’ customer are spammers”, and that is it. So remember when you want to get spam to stop coming to you and you are complaining to the ISP make sure that you provide enough information, and make sure you do not provide more than what is needed.
