A little about me, I work for a webhosting provider. I work in the network abuse department, and I am starting this blog to help those that do not know what it is like to be on the receiving end of all those complaints that are sent in. Over time I hope this blog will help others that may not be sure how to report spam, or how to work with their service provider. I also hope to get some guest bloggers in here from different sides of the email industry.